galaxy a51 fast charging issue

animeshChoudhary · ‎13-07-2020

hello everyone, i have bought a New Galaxy A51 recently (less then a week),and since first charge, there is very slow charging, taking 3-4 hours for 505 charging with original charger and cable. have updated all software, latest one ui and also turned on auto optimization. Even at Airplane mode, charging is slow. i have read similar problems in various other community abvout A51. Any help, plz.

BandOfBrothers · ‎13-07-2020

Is fast charging turned On @animeshChoudhary

How-to-charge-the-galaxy-a51.

Does it say fast charging on the display ?

Look in the charging port to make sure no debris is in there and if you can try another charging brick and cable.

A Samsung Experience Store or Samsung Service Centre can help.

🌈 Stay Safe & Stay Alert. 🌈

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

animeshChoudhary · ‎13-07-2020

Yes, and it also shows Fast charging in notification pannel.

It is a brand new phone, no debris in port.

BandOfBrothers · ‎13-07-2020

Take it back @animeshChoudhary

Or to a Samsung Experience Store or Samsung Service Centre

🌈 Stay Safe & Stay Alert. 🌈

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "