07-10-2023 10:42 AM
I use my A34 almost exclusively at home because I'm housebound with illness, and connect to the internet via wifi. The phone is great except for one big problem: about half the time after I wake the phone, it will disconnect from the wifi and start using mobile data instead. I have to keep turning off wifi and switching it on again to make it reconnect.
I have tried multiple solutions. I've reset my router. I've made my phone forget the wifi network and reconnect to it. I've selected static IP. None of this works. It's very frustrating and I'm thinking of returning it unless I can solve this problem. Any help would be appreciated.
18-10-2023 08:36 PM
19-10-2023 07:31 AM
19-10-2023 03:54 PM
28-10-2023 12:25 PM - last edited 28-10-2023 12:28 PM
Same issue, just got new phone, Galaxy A34 5G. Keeps disconnecting from wifi. Still have my A32 and it's wifi is solid as a rock. This quite annoying.
Switching wifi off and on again connects back at full strength. But couple of minutes later it switches to mobile data again.
05-11-2023 04:28 PM
Jusme, I take it they've not fixed the issue for you?
05-11-2023 04:33 PM
13-11-2023 07:24 AM
17-11-2023 04:55 PM
I have just got an A34 5G and am having a similar problem with WiFi disconnecting. I have set the MAC to phone and set a static IP address also. I think swithing off all the "intelligent WiFi" settings has helped a bit (switch to mobile data - off, switch to better wifi networks - off). The Wifi reception does seem weak on this phone compared to my other devices and old phones
20-11-2023 12:27 PM
I've boxed it and will be selling it unless Samsung release an update to fix the problem. I already have a replacement Motorola which works perfectly and never drops wifi.
20-11-2023 12:45 PM