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Original topic:

Galaxy A30 Bottom Microphone stopped working

(Topic created on: 20-02-2020 02:43 AM)
A30Man
First Poster
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Galaxy A Series

Hello

I just realized my phone recording became mono and only Head Microphone is working.

I think it happened after I updated my phone.

It doesn't seem like a hardware issue , because when I'm recording with a stereo recorder , one side is not muted its only mono with head microphone sound.

 

It's happening in camera too , sound is mono.

 

Can it be hardware issue ? What should I do?

 

 

Edit 1 :

I tried a mic testing app and heres result Screenshot_20200220-062933_MIC Test (Stereo, Mono).jpg

As you can see in stereo mode it's using top (left) mic for both channels 

 

I'm so confused 😞

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2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
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Galaxy A Series

Try the tests via Hardware test: 

 

go over to your dial pad and type in *#0*#, this will bring up a number of tests.

 

If all.else fails can you get to a Samsung Experience Store or Samsung Service Centre.

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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victorkamoto
First Poster
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Galaxy A Series

I have the same problem. Happened after updating.

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