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Galaxy a05s struggling with signal after update

(Argomento creato il giorno: 10-08-2024 01:07 PM)
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Anche io ho questo problema

CuteKitty92
First Poster
Opzioni
I had an update for the galaxy a05s which makes it go to android 14 and since updating I've had issues with signal, data, texts and calls. I've done following: put my phone in airplane mode and then turned it off, restarted my phone, took the sim out and reinserted it, I've tried a network refresh and also a factory reset it sadly hasn't rectified the issue could it be an issue with the update causing it and will we ever get a fix for it? 
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BandOfBrothers
Samsung Members Star ★★
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Is this issue happening in one area or everywhere ?

There is a diagnostic test tool found in your Samsung Members App to see if that highlights anything @CuteKitty92 

As a process of elimination can you try your sim card in another phone too ?

Just as a further troubleshooting step you could try >

  • Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Feedback can be sent directly to Samsung via your Samsung Members App. 

If i can be of any further help please don't hesitate to ask  😎 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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CuteKitty92
First Poster
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I have tried my sim card in my friends phone and it was working fine and the issue is happening everywhere I go
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