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Freezing

(Topic created on: 20-12-2021 11:51 AM)
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Richpond
First Poster
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Does anyone's device ever freeze and automatically reset when watching All4 or My5 apps? 
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2 REPLIES 2
wyse_terminal
Voyager
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Plug your device into a pc and go into the recovery menu by turning it off and then keeping hold of the power and volume up keys, once in the recovery menu select wipe cache partition and then repair apps and see if this works.
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BandOfBrothers
Samsung Members Star ★★
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My suggestion is to open Settings > Apps > Choose the App > Storage > Clear Cache and Data.

And or Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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