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Forgotten my password

(Topic created on: 04-11-2024 06:26 AM)
154 Views

I have this problem too

gracely
First Poster
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Hi I have forgotten my password and it asking me for phone number but I'm no longer using that number i have a new number now

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AndrewL
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@gracely: If the phone number registered to your 2-step verification is no longer in service, then you can change it via a Galaxy device, or on a PC/Mac by following the steps in the link below. 

https://www.samsung.com/uk/support/mobile-devices/how-to-change-your-samsung-account-mobile-number-u...

Let me know how you get on.