Fingerprint Sensor not working

[Debs H]

My A22 has stopped recognising my fingerprint since the last update a couple of days ago. I've followed the Samsung diagnostics and cleared cache, soft reset and as a last resort a factory reset. The latter worked but only for a couple of hours. Please can anyone advise?

[Fiona26]

Go to support and report error. It could be a bug in the latest update. Let the developers know of your issue incase it is a bug that needs a fix.

[Debs H]

Thanks, have done so.

[12daisy12]

It could be a bug or just delete your fingerprint is settings and then make it again.