Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Fingerprint Sensor not working

(Topic created on: 22-07-2023 07:49 AM)
394 Views
Debs H
Student
Options

My A22 has stopped recognising my fingerprint since the last update a couple of days ago. I've followed the Samsung diagnostics and cleared cache, soft reset and as a last resort a factory reset. The latter worked but only for a couple of hours. Please can anyone advise?

0 Likes
3 REPLIES 3
Fiona26
Samsung Members Star ★★
Options
Go to support and report error. It could be a bug in the latest update. Let the developers know of your issue incase it is a bug that needs a fix.
Debs H
Student
Options
Thanks, have done so.
12daisy12
Journeyman
Options
It could be a bug or just delete your fingerprint is settings and then make it again.
0 Likes