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Original topic:

Equalizer missing in A20s

(Topic created on: 19-06-2020 09:39 PM)
SamitSinha
Journeyman
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Galaxy A Series

Dolby atmos is present in my A20s but without advanced sound settings or equalizer. How to get it back? 

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10 REPLIES 10
TessM
Moderator
Moderator
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Galaxy A Series

Hi @SamitSinha ,

 

I'm unsure what you mean here. Are you playing a particular audio or are you playing anything from a particular app? 

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SamitSinha
Journeyman
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Galaxy A Series

Thanks for the response.

The issue is i go to settings > sounds and vibration > sound quality and effects > Dolby atmos

But i cannot found equalizer settings panel. I mean to say bass, vocal, trebel settings.

 

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SamitSinha
Journeyman
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Galaxy A Series
The equalizer is just missing. it does not matter whatever audio i am playing.
PS : I am using my headphone.
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SamitSinha
Journeyman
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Galaxy A Series

Screenshot_20200620-010222_SoundAlive.jpg

Please see the screenshot. The equalizer is supposed to be there. But that panel is missing

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TessM
Moderator
Moderator
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Galaxy A Series

Have you been able to sue this before with the phone and these or a different pair of headphones? 

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SamitSinha
Journeyman
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Galaxy A Series
No. I didnt found it since unboxed. It was not there from the start. I have used different headphones.
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TessM
Moderator
Moderator
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Galaxy A Series

That will indicate that this feature is not available in this model, I'm afraid. 

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SamitSinha
Journeyman
Options
Galaxy A Series
Is there any way to add it?
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TessM
Moderator
Moderator
Options
Galaxy A Series

This is not there by default you won't be able to add it. However, you can have a browse at the Play Store to find an app that allows you to do that. 

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