Earphone mode

[Rich1980]

Hello everyone. I have a sound problem with my a22. The media sound is showing headphones are plugged in and they're not. I have no media sound unless I plug in headphones. Does anyone know how I can fix this please?

[BandOfBrothers]

Hi @Rich1980 

Sorry to read your phone is stuck in headphone mode.  😔 

Here are a few links that may help you >

• https://eu.community.samsung.com/t5/galaxy-a-series/stuck-in-headset-mode. 
• https://us.community.samsung.com/t5/Other-Mobile-Devices/A14-stuck-in-headphone-mode. 
• https://www.imobie.com/android-system-recovery/android-stuck-in-headphone-mode. 
•  

The above links talk about inserting the headphones and following a process etc. 

Also please try these generic troubleshooting steps >

• Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 
• As a last resort back up and factory reset although this is not guarantee of success. 
• A Samsung Service Centre can assess your phone. 

If I can be of any further help then please don't hesitate. Take care.  😎 

[Rich1980]

Thanks for the reply, but my phone is working now.

[Ysah]

Hello!!! What did you do to solve this issue? Thank you in advance.

[Rich1980]

I didn't do anything. The problem just stopped. I think there may have been some dust inside, causing it