DexCom Incompatible with A23 5G

[TobyHatcher]

Recently upgraded my phone to the A23. Was able to use the DexCom app on my previous samsung but now it's saying it's incompatible with my device? Is there an update on the way or will I have to buy a another phone just to use this app. As I rely on this app for blood monitoring this has not been helpful at all and is a big concern for me.

Please update this app soon, I know I can't be the only one struggling with this situation.

[CarlH · Accepted solution]

Hi @TobyHatcher. As it's the app developers that update and maintain apps for our devices, it would be best to contact them directly to see if an update is on the way. 

[TobyHatcher]

Thank you for the quick response. I will contact the developers.