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DELETED CONTACT KEEP REAPPEARING

(Topic created on: 02-06-2022 11:05 AM)
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Members_CjCQ9yy
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Hello Everyone,

 

After I delete my contacts, they keep reappearing after approximately 1 day.

 

I have checked all my accounts  and my sync is definitely off. ( Google, Microsoft, Messanger, one drive etc) 

Also, after I delete the contacts, I clear the cache but they keep reappearing. How do I get rid of them permanently??

 

Thanks in advance

 

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AndrewL
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@Members_CjCQ9yy: If you head to the Contacts app, press and hold on a contact, and hit 'Delete' at the bottom of the screen, then it will be moved to your Recycle Bin. Following these steps, tap the 3 lines in the top left > Recycle Bin > Empty, then tap Delete via the pop up at the bottom of the screen. 

If the issue persists, tap the 3 lines in the top right > Manage contacts > Sync contacts, and toggle off any accounts from here. Alternatively you may wish to move your contacts to another location, such as your phone's internal storage, via the Move Contacts option. Let me know if this helps. 

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