Corrupted screenshots

[Bluerex178]

I get these corrupted photos when i take an ss sometimes for no appearant reason

Samsung A23

Android 13 one UI 5.1

 name of the ss : Screenshot_20230325_230919_Telegram.jpg

[DarkZeroDai]

Same on my s20 =S

[BandOfBrothers]

Certainly does look like a glitch @Bluerex178 

[StevenR]

I'm getting them a lot on my S20, it started recently. Has anyone reported it to Samsung?

[StevenR]

Same

[tentdragon]

Same, anyone found out how to fix it

[shaf918]

Im getting them on my s21

[TessM]

Hi all,

would you be able to tell us where are you saving the screenshots (Cloud, phone's internal memory...)? Do this happens straight away when you take a screenshot and do the same thing happens if you restart the phone and try again?

[StevenR]

Hi Tess,

1. Internal memory

2. Yes straightaway

3. Still happens after a restart

I've reported this to Samsung as well.

Steven

[Tonsy]

write a comment in a better way " I reported it to Samsung Egypt, unfortunately! they hire amateurs that doesn't know how to solve any problem. they simply asked me to reset settings and if it didn't work we will do factory settings. and i should backup my files. which is something i refused! this is very amateur way to solve a problem.