26-03-2023 01:38 PM
I get these corrupted photos when i take an ss sometimes for no appearant reason
Samsung A23
Android 13 one UI 5.1
name of the ss : Screenshot_20230325_230919_Telegram.jpg
26-03-2023 08:51 PM
27-03-2023 05:42 AM
Certainly does look like a glitch @Bluerex178
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
30-03-2023 10:44 PM
30-03-2023 10:45 PM
09-04-2023 03:27 PM
10-04-2023 12:03 AM
10-04-2023 12:19 PM
Hi all,
would you be able to tell us where are you saving the screenshots (Cloud, phone's internal memory...)? Do this happens straight away when you take a screenshot and do the same thing happens if you restart the phone and try again?
17-04-2023 10:14 AM
Hi Tess,
1. Internal memory
2. Yes straightaway
3. Still happens after a restart
I've reported this to Samsung as well.
Steven
18-04-2023 03:54 PM
write a comment in a better way " I reported it to Samsung Egypt, unfortunately! they hire amateurs that doesn't know how to solve any problem. they simply asked me to reset settings and if it didn't work we will do factory settings. and i should backup my files. which is something i refused! this is very amateur way to solve a problem.