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Messages not been received

(Topic created on: 27-01-2025 07:25 PM)
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AmberLouise
Voyager
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Anyone still using Samsung messages finding messages aren't been received? It shows as sent on my end and even got a delivery report but the other person hasn't received them. They've been sending me messages but when I reply I'm not getting any response back. I've sent screenshots and confirmed they hadn't received them 🤔 


32 REPLIES 32
BandOfBrothers
MegaStar
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I'm still using Samsung Messages @AmberLouise and all is working fine. 

I assume it's this one contact your experiencing issues with 🤔 

Ask them to check they haven't inadvertently blocked you. 

You can try clearing the cache of the app by holding down the app icon and tap on i and then storage and tap on Clear Cache. 

If you perform a forum search you may find existing threads with some further help or guidence within.  


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BandOfBrothers
MegaStar
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To add try deleting the contact and all history and re add them to try again. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Chemi5try
Pioneer
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@AmberLouise ... make sure it's not running the Google Ai messages. I switched over to that, then wasn't receiving messages. Switched back to the standard one all good again
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AmberLouise
Voyager
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I'm usually good with this sort of stuff but Google Ai messages? How do I do check this please?
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AmberLouise
Voyager
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At the moment yeah just one contact. And I'm not blocked. Thankyou for your reply 🙂
AmberLouise
Voyager
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Will give this ago
Chemi5try
Pioneer
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First check your message centre has the correct number in it... search Message Centre in settings and the check the message centre number is correct with your airtime company.. which provider are you with? Maybe Google thier message centre number and cross check that in your settings ?
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AmberLouise
Voyager
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Okay just done that. The number is correct
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mrowen
Voyager
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Have you tried restarting phone and clear cache as someone mentioned above ?