Can't send multimedia

[sapphire68]

Hi I can't send pictures on my new galaxy A12. Can anyone help please. 

[Suzyboo11]

Do you mean through email

[sapphire68]

Through texts hun. It's so frustrating as I can receive pics Through texts but it's refusing to send them lol.

[Mitzzz999]

If you mean MMS messages then you may need to check your carrier's MMS settings on the phone. They may need selecting and activating in the message settings.

Personally, I find it easier to send pictures via WhatsApp but that would rely on a Internet connection and the recipient having WhatsApp too.

[Suzyboo11]

Yes it's free through whattsapp to send pics.

[Mitzzz999]

Just seen your message about being able to receive them but not send. If you're on contract you may have a spend Cap that's stopping you from sending them... Spend Cap on your tariff as MMS are normally chargeable. If your Spend Cap is set at zero then this may stop your MMS sending.

[sapphire68]

Thanks so much I will probably need it setting up properly lol

[Suzyboo11]

I agree above - check your MMS messages settings.

[sapphire68]

I might have to just use WhatsApp for now then thank you so much

[sapphire68]

Pay and go giff gaff but they don't have a number to ring lol. Thanks so much for all help.