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Original topic:

Blurry screenshot

(Topic created on: 06-09-2021 05:31 PM)
SubinGeorge10
Apprentice
Options
Galaxy A Series

Hello. I've just bought a Galaxy A52. Great phone so far. But found a bug that really bothers me. A lot. Whenever I take a long screenshot and send it through WhatsApp document file (which means it doesn't get compressed at all) it's blurry to me when I view what I just shared. But I've confirmed that the person receiving it didn't receive a blurry one. The long screenshot is not blurry to me when I view it in my galleries. My previous phone, the Galaxy A8 (2015), had no such issues with ANY type of screenshot. I wonder what's happening to this new phone. The A52 is fully updated at the time of writing this.

4 REPLIES 4
kingtom
Navigator
Options
Galaxy A Series
Try reinstalling whatsapp
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LiquidSnake
Troubleshooter
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Galaxy A Series
Try wiping the cache partition on your phone and that can fix the issue 😁.
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SubinGeorge10
Apprentice
Options
Galaxy A Series

Didn't help at all. In fact, I lost some of my chats from the last few days due to this. But thanks for trying to help

0 Likes
SubinGeorge10
Apprentice
Options
Galaxy A Series

Tried doing this. Still no luck