15-01-2023 09:41 PM in
Galaxy A SeriesMy Bluetooth is not connecting my car or other devices I have been on to customer support for the last 6 weeks they have tried everything even factory reset and still won't say its a fault with my phone what else can I do 🤔
17-01-2023 05:17 AM in
Galaxy A SeriesHave you ran the diagnostic tool in your Samsung Members app.
Also try Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.
Finally can you take the phone to a Samsung Service Centre or Samsung Experience Store for them to assess the phone.
If you don't have one local then you'll be able to arrange tonsend the phone to Samsung. Take time and dated stamped pictures of the phone with one of it turned On to show the aesthetics of the phone before sending it to Samsung.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
07-03-2023 09:35 AM in
Galaxy A Series