Bluetooth a33

[Members_AVoA99k]

My Bluetooth is not connecting my car or other devices I have been on to customer support for the last 6 weeks they have tried everything even factory reset and still won't say its a fault with my phone what else can I do 🤔 

[BandOfBrothers]

Have you ran the diagnostic tool in your Samsung Members app.

Also try Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

Finally can you take the phone to a Samsung Service Centre or Samsung Experience Store for them to assess the phone.

If you don't have one local then you'll be able to arrange tonsend the phone to Samsung. Take time and dated stamped pictures of the phone with one of it turned On to show the aesthetics of the phone before sending it to Samsung.

If I can be of any further help then please don't hesitate. Take care.  😎 

[Christinew60]

I recently bought A33 and have exactly the same problem with syncing to the car. I've tried restarting phone and all of the other tips. I might eventually get it connected one day then the next day when I get into car it won't connect and I have to go through the whole process again. I previously had a Samsung A20e and that would connect to the car every day without any problems. There must be a dault with this phone!