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Android 11 not installed

(Topic created on: 06-12-2021 01:08 PM)
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Fevvers
First Poster
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Android 12 is out for S21 range but my phone is still on Android 10. When will I get the software update on my Galaxy A71 in the UK?
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14 REPLIES 14
Anonymous User
Not applicable
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Have you tried to update manually?

Go to Settings
Go to Software Update
Click on Download and Install

If there is an update, it will show there.
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Fevvers
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I have tried weekly for several months 🤷🏻‍♀️
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Anonymous User
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Suggests to me your CSC hasn't been picked up......

I presume it is a UK version bought from a mainstream dealer.

Think you'll need to speak directly to Samsung to find out why
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Fevvers
First Poster
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Thank you. I'll try
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Fevvers
First Poster
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What does CSC mean?
I am not techy at all
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