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a90

(Topic created on: 31-01-2020 05:39 PM)
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GinA90
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Hi, i cant screenshot on my fairly new A90 phone, i tried volume lower key and power key, tried the gesture palm swipe too.

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2 REPLIES 2
AndrewL
Moderator
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@GinA90: As the feature isn't available for all apps and features, please try a screenshot on your Home Screen as a troubleshooting step. You should be able to do this by pressing the Volume Down and Bixby/Power buttons together. To double check if the screenshot was captured successfully, go to the Gallery app > Albums > Screenshots. Le me know how you get on.
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BandOfBrothers
Samsung Members Star ★★
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Try a soft reboot by turning the phone off and on @GinA90 

 

Using the power button and volume key down option can be a little fiddly to hit them simultaneously.

 

Personally as my phone has the edge panels I prefer the Sofykey edge option to take screenshots.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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