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Original topic:

A72 unresponsive screen

(Topic created on: 13-10-2022 04:12 PM)
Bigslime96
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Galaxy A Series

My Galaxy A72 still has touchscreen issues since the latest update

Unable to use the phone  cause the touch is unresponsive almost all the time

Hope they roll out the patch ASAP

My phone is useless right now

Tired of soft resetting the phone & being able to use it for a couple minutes only

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3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
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Galaxy A Series

Not good 😐  @Bigslime96 

Can you try this please > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

I wish you all the best. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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Bigslime96
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Galaxy A Series

No it's not lagging it's just not responding 

The display only works for a couple minutes after that it stops responding

Only solution is soft resetting but that only helps for a couple minutes before it's frozen again

 

A72 Asian market

How could such a bug not be fixed quickly by samsung 

Very frustrating 

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Bigslime96
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Galaxy A Series

This is pretty much useless sir

 

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