A71 microphone problem

[Members_0G5ijHO]

Hi. So basically, my A71 phone's microphone randomly stops working (any voice recording thing on the phone doesn't work and Calls too - I can't be heard and I can't hear them) and the only thing I can do it's a restart and it gets back to working. But after a while, or a random time, it stops again. It has been like this for like a month or two and it's getting SO annoying. Sometimes the phone freezes and it's like a "hey, your microphone crashed right now" *joke*(after it's starting to freeze the mic doesn't work. at all.). Please, please, please, I've done a:factory reset, changed sim slots (1 to 2 back and forth), restarted the WI-FI router, someone know what is this about?!

[BandOfBrothers]

I would suggest to try the diagnostic tools in your Samsung Members App and by launching your phone's dialer app and keying in *#0*# to test the mics.

If necessary a Samsung Experience Store or Samsung Service Centre can take a look when they re open.

I assume the phone hasn't had an accidental bump or has had water get into it and the ports are debris free.

I wish you all the best with this. 

[Codrut]

I have this exact Issue! I tried everything and samsung just won't do anything except tell me to "factory reset my device". But I see even that would be pointless.

As a matter of fact, I am experiencing this Issue right now!

This annoying problem started since I got Android 13 with OneUI 4.

Samsung, please do something about this issue, It's the most annoying thing ever and shouldn't be a issue in the first place.

[Members_CIhh2m8]

Yes we are also having this issue directly after  the Android 13 update OneUI 5.1 Did you ever get it resolved other than having to reboot the OS when it stopped working.

[sabzk]

We are having the exact same issue we've tried everything

[sabzk]

Have you managed to fix your mic if you did how did you do it

[jjjjjjjjjjj]

Same problem

[Amr Emad]

I have the same problem

[Ma8lds]

Same problem

[prav0505]

Same problem