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Original topic:

A71 Fingerprint Hangs before unlocking device

(Topic created on: 18/05/20 02:19)
IHasOne
First Poster
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Galaxy A Series

Does anyone have this issue where once a while, the phone hangs when you put in your fingerprint to unlock a Galaxy A71, and nothing happens, not even the green light or the always on screen. Its just black. Even when pressing the power button. after a second or two, the screen like turn on and sometimes they prompting to wait because of many wrong tries on the fingerprint. I have that. Anybody knows why?

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2 REPLIES 2
BandOfBrothers
Superuser I
Superuser I
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Galaxy A Series

Perhaps try deleting your current fingerprints and then re enter them @IHasOne 

 

🌈 Stay Safe  🌈 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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IHasOne
First Poster
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Galaxy A Series

I tried and it still happens. Do you usually put in your fingerprint while the screen still black or, after the fingerprint logo appeared? I find it happens quite frequently when I straight guess the loctaion of the sensor and put on my fingerprint there while the screen still black.

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