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A70 screen will not dim/USB connection.

(Topic created on: 18-08-2019 12:14 AM)
126614 Views
AndrewTanner
Journeyman
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Hey,

 

I've noticed a problem with my A70 regarding trying to dim the screen when locking manually or expecting it to lock after screen timeout.

 

Basically, my phone won't sleep, at least not whilst charging. I spent a good while playing around with settings on my phone, such as timeout and lock screen settings. I also powered off the device but no luck.

 

After trying to figure out the problem further I discovered that the notification tray is being constantly updated every few seconds swapping between "Android system USB connector connected" and "Android system USB connector disconnected". So presumably this is what is keeping the phone awake as it thinks it is being constantly connected and disconnected from source USB source. I cleaned out the USB port but it was pretty clean to begin with. I'm not getting any notifications regarding any moisture detection.

 

The A70 charges just fine (though sometimes there is a slight delay to it recognising being plugged in) and it seems that the USB tethering interface is working well as I can use the remote debugging feature in Google Chrome (for web development purposes) just fine. As far as I can tell, there are no actual issues with the USB port - it functions as I would expect.

 

The A70 was last updated on the 14th August to "Security Patch level: 1 July 2019" and looking over the log of updates I see that "The charger/USB port's moisture detection algorithm has been improved" - so someone somewhere has been looking at this feature and I doubt it coincidence that my device has just developed a fault, given that I've not had it anywhere near moisture or excessive dirt.. and the port still actually works!

 

I've also tried Safe Mode but the issue persists. Also, if I power the device off, then plug it into the wall, power it on, the notification issue stops... until I unplug it/switch off the wall socket - then it comes back again.

 

Anyone else having similar problems?

558 REPLIES 558
Sebien
Navigator
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I bought a phone....i want from it to work ok

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Anonymous User
Not applicable
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I am a technical person so all i did is a firmware reflash. 3mins done! Stop moaning...
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Sebien
Navigator
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So the business is to flash my phone......

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Sebien
Navigator
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Do you think that 99% of people are thinking when then buy a phone .....they want "FLASH" Their phone ....after all ??????

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Sebien
Navigator
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They don't heaven know how to flash a phone.....

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Dawn29
First Poster
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How do reflash phone ???? This is obviously a Samsung recall, c'mon samsung !!!!!

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Sebien
Navigator
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And the most important thing is :

when you flash your phone, you loose your warranty !

come on samsung..... do something now !

 

There is a new update coming soon (ASL1) hope it will fix this problem...

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Anonymous User
Not applicable
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don`t be stupid. Flashing phones does not void the warranty. only if you root it warranty will be void. flash it and stop complaining.

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Sebien
Navigator
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Of course i'm complaining..... MY PHONE DOESN'T WORK NORMAL 

I don't want to reflash my phone ! This is not my job ....

thanks

Sebien
Navigator
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SAMMMMSUUUNG, IT'S BEEN 3 DAYS MY PHONE DOESN'T TURN OFF SINCE YOUR LAST UPDATE... WILL YOU RELEASE A NEW UPDATE TO FIX THE BUG THAT ''YOU'' CREATED FOR YOUR CLIENTS??? THIS IS UNEXPECTABLE. AND FOR THE PEOPLE WHO THINKS IT'S MOANING, WELL I HOPE YOU EXPERIENCED THE IMPOSSIBILITY TO PUT YOUR PHONE IN YOUR POCKET  OR BAG, BECAUSE YOU ARE SCARED IT WILL ACCIDENTLY STARTS OR CALLS.