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A70 screen will not dim/USB connection.

(Topic created on: 18-08-2019 12:14 AM)
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AndrewTanner
Journeyman
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Hey,

 

I've noticed a problem with my A70 regarding trying to dim the screen when locking manually or expecting it to lock after screen timeout.

 

Basically, my phone won't sleep, at least not whilst charging. I spent a good while playing around with settings on my phone, such as timeout and lock screen settings. I also powered off the device but no luck.

 

After trying to figure out the problem further I discovered that the notification tray is being constantly updated every few seconds swapping between "Android system USB connector connected" and "Android system USB connector disconnected". So presumably this is what is keeping the phone awake as it thinks it is being constantly connected and disconnected from source USB source. I cleaned out the USB port but it was pretty clean to begin with. I'm not getting any notifications regarding any moisture detection.

 

The A70 charges just fine (though sometimes there is a slight delay to it recognising being plugged in) and it seems that the USB tethering interface is working well as I can use the remote debugging feature in Google Chrome (for web development purposes) just fine. As far as I can tell, there are no actual issues with the USB port - it functions as I would expect.

 

The A70 was last updated on the 14th August to "Security Patch level: 1 July 2019" and looking over the log of updates I see that "The charger/USB port's moisture detection algorithm has been improved" - so someone somewhere has been looking at this feature and I doubt it coincidence that my device has just developed a fault, given that I've not had it anywhere near moisture or excessive dirt.. and the port still actually works!

 

I've also tried Safe Mode but the issue persists. Also, if I power the device off, then plug it into the wall, power it on, the notification issue stops... until I unplug it/switch off the wall socket - then it comes back again.

 

Anyone else having similar problems?

558 REPLIES 558
Sebien
Navigator
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THIS IS NOT WORKING !!! I did it twice.....this update is is not great !! Samsung DO something

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Anonymous User
Not applicable
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PDA A705FNXXU4ASK6
CSC A705FNOGC4ASK6
Flash it problem gone...
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Tonydif
First Poster
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I do agree, this is a software issue most likely.

 

Problem fixed itself  after a firmware update was sent from my carrier/samsung

 

 

Coincidence? Maybe but its been a week since update and battery life is amazing.

 

If phone Is under warranty,  would try a firmware rollback before flashing though.

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Sebien
Navigator
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What is your firmware update?

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Sebien
Navigator
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So you  are saying that we have to wait the next update from Samsung to fix the problem????

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Sebien
Navigator
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I'm still with SK6 update.....so the next one is supposed to fix it ?

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Anonymous User
Not applicable
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I am on sk6, flashed the phone with it did not a software update, problem went forever. 

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Sebien
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Why do you have to flash your phone ....and just have to wait for the update??? Do you think it is normal ? ? 

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Sebien
Navigator
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I don't have time to play the geek.....i just want my phone to be OK ! 

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Sebien
Navigator
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So if you like to flash forever....this is not my type.....i jiste you to have a phone to react like a phone.....

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