18-08-2019 12:14 AM
Hey,
I've noticed a problem with my A70 regarding trying to dim the screen when locking manually or expecting it to lock after screen timeout.
Basically, my phone won't sleep, at least not whilst charging. I spent a good while playing around with settings on my phone, such as timeout and lock screen settings. I also powered off the device but no luck.
After trying to figure out the problem further I discovered that the notification tray is being constantly updated every few seconds swapping between "Android system USB connector connected" and "Android system USB connector disconnected". So presumably this is what is keeping the phone awake as it thinks it is being constantly connected and disconnected from source USB source. I cleaned out the USB port but it was pretty clean to begin with. I'm not getting any notifications regarding any moisture detection.
The A70 charges just fine (though sometimes there is a slight delay to it recognising being plugged in) and it seems that the USB tethering interface is working well as I can use the remote debugging feature in Google Chrome (for web development purposes) just fine. As far as I can tell, there are no actual issues with the USB port - it functions as I would expect.
The A70 was last updated on the 14th August to "Security Patch level: 1 July 2019" and looking over the log of updates I see that "The charger/USB port's moisture detection algorithm has been improved" - so someone somewhere has been looking at this feature and I doubt it coincidence that my device has just developed a fault, given that I've not had it anywhere near moisture or excessive dirt.. and the port still actually works!
I've also tried Safe Mode but the issue persists. Also, if I power the device off, then plug it into the wall, power it on, the notification issue stops... until I unplug it/switch off the wall socket - then it comes back again.
Anyone else having similar problems?
17-01-2020 05:20 PM
My issue went away for about two days and I purchased a MagSafe usb connector. Woke up today with the same issue again .... A plug obviously will not fix the issue.
17-01-2020 05:24 PM
I've had my phone off to samsung,
I'm only getting the plug to prevent ANYTHING entering the plug from now on not a a solution to a rolling notification, a precaution we can only take prevent future problems!
21-01-2020 05:47 PM
had my phone back since Friday. no issues with it so far. was kind bemused I didn't get a report of what they had done to phone.
I can see they have flashed the software and manually loaded it. see pics of latest update and how it doesn't register as it's been updated
22-01-2020 08:36 AM
Its definitely a software issue, I just got my phone back from Samsung.. problem looks to be sorted. I was told not to use any powerbanks, car chargers etc besides the orginal samsung wall charger until the next update.
22-01-2020 04:16 PM
I actually had the same problem earlier today but was able to fix it myself. The first thing that i did was turn off my phone and then i took a thin needle and i carefully cleaned out any dirt or built up gunk out of the charging port. I turned on my phone and the problem was not fixed. Im currently at work so my resouces were a little limited. I then turn off my phone again and taped over the speaker and the headphone jack. I then grabbed some antiseptic spray from a first aid kit in my workplace, then i sprayed the charge port a couple times, let it sit for a couple secs, and then blew into it and shook it a bunch to dry it. Its been about an hour and a half and the problem has not returned. I assume some dirt or particals were in my charge port and it was recognizing it as a usb cable.
23-01-2020 06:35 AM
Hey jordan
I think this can't be happened to this count of cellphones at the same time. I have the same problem. Samsung please inform us
24-01-2020 07:44 PM
My cellphone usb connection problem is solved after last update, Simeone else?
24-01-2020 08:07 PM
What is your last firmware version ?
24-01-2020 08:13 PM
25-01-2020 06:40 PM