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A70 predictive text stopped

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First Poster

My new A70 uodated today and the predictive text has stopped working. Tried everything from the other threads but they are all about other models and not totally relevant. Please help!

1 ACCEPTED SOLUTION

Accepted Solutions
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Ni @Haribel ,

 

To help other people who have the same problem, please click on Accept as Solution where is the answer that work for you

Thanks 

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10 REPLIES 10
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Superuser I
Superuser I

HI did you try @Taz786  solution ?

 

. You simply need to reset/restore the app. And the way to do this is to go to the app settings and clear all data.

So go to Settings>General management>Language and input>On-screen keyboard>Samsung keyboard. Click About Samsung keyboard. Now click the i icon in the top right hand corner. Click Storage, at the bottom of the screen you will see 2 options > Clear Data and Clear Cache. You want to click on  clear data. Once this is done, your app is now reset/restored. It will now work as normal. 

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Tried that it hasnt helped 😔

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Hi, 

When you got a major update, sometimes some files got corrupted so WE recommand you to make a Wipe Cache Partition after each major update. This does’nt affect any of your files but can improve your device’s performance and resolve many problems that could happen after a major update
To check how to make a Wipe Cache Partition on your device, just download this file and click on your device. You'll see the comment appear with the description on HOW TO.

If any error appears, please let me know, i will change it as soon as another user confirm it also.

Enjoy

 

You have to download the file and click on your device to see how to proceed, ...as exemple, this is what you should see if you click on Samsung Galaxy J3Wipe cache  partition  for all devicesWipe cache partition for all devices

 

Here is the link to download the file:

https://1drv.ms/w/s!AtVm1GOj5C5ExBvKXn4K8XCyAcLc

 

If it doesn't work,  I  have no other solution except to reset your device after having saved  your documents and files with Smart Switch 

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Hi i had same problem and deleting data did not work for me. 

I changed my default language to English (AU) and this worked. 

Good luck. 

Samsung please fix this glich since last update 😕

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That's so brilliant, fixed thank you!
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Ni @Haribel ,

 

To help other people who have the same problem, please click on Accept as Solution where is the answer that work for you

Thanks 

View solution in original post

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Nice when an easy  fix works 

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Hi there. Hoping someone can help. My predictive text is also gone on A70 after the last update. Ive tried clearing the data as suggested but unfortately its still not working.
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Hi i changed language to english (AU) and that worked for me. 🤞

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