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A70 charging issue

(Topic created on: 06-11-2020 08:40 AM)
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Andyk61
Student
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I love my a70 but recently it hasn't been charging overnight even though the charging symbol appears.
I found that by rebooting the phone before putting it on charge then it usually charges ok but not always.
I'm using original charger, no signs of damage to the charging port or lead.
I'm thinking maybe a software issue? 
Software is all up to date, so any help or advice would be very much appreciated. 
Phone still in warranty 
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2 REPLIES 2
Mitzzz999
Hotshot
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I would definitely try back up your data first of all. it's worth maybe testing if it's happening with another charger... preferably another Samsung one.

make sure the port is clean and free of dirt... if you did a hard reset and this problem is still happening then probably best to go down the warranty route...

I don't know where you're in the world but lock down can maybe be a obstacle for warranty repairs.
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Andyk61
Student
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thank you Mitzzz, I was wondering if it was something to do with the cache, as when rebooting it's much better