A54 dials emergency number while in pocket

[AndrewL]

@Don_Barrett: Please head to Settings > Safety and emergency > Emergency SOS > Require swipe to call, and toggle this option on. After  you press the Side button 5 times, you'll need to swipe the Call button on the screen to call your emergency number, and this should prevent you from accidentally pocket dialling the number. 

[Don_Barrett]

Thanks but I have 'Require swipe...' on but it still dials a random number and today also took a screenshot - attached. It did not actually try to ring that number but I heard it bleeping in my pocket as it entered the numbers.

Don

[Don_Barrett]

I would appreciate a response because I am fed up with this self-dialling - today I heard the police responding to an emergency call made by the phone in my pocket.

I have Accidental Touch Protection ON and Require Swipe to call ON. I don't know what else to do to avoid this annoyance. I have now had to set the Emergency call number to 000 to avoid 999 being called again.

Can anybody help, please?

Donbar

[Pixion]

This is not addressing the question which is about the phone dialing inadvertently an emergency number. The SOS app is for emergency situations where the user can quick dial using the side button.

[Pixion]

Have had this numerous times. I even got phoned by 911 asking whether I was ok.

Very awkward...

It should not be possible in 2024 for a phone to dial 911 by just being in your pocket! Samsung, how long have you been in the business of making cell phones? 

[MFJ22]

I was experiencing the same problem as you described and believe i found the solution.

My phone was opening up the call app in my pocket and emergency dialing. The answer for me was to remove the call and also the camera app shortcuts in the lock screen. Problem solved

go to settings --> Lock screen and AOD -->  scroll down and find "edit lock screen"

You will see a 2 shortcuts one on the left and right. Tap the shortcuts and click 'No app"
I would do it for the phone and camera app as i was also having random black pocket pics show up on my phone but thats up to you.

hope that helps