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A54 dials emergency number while in pocket

(Topic created on: 07-04-2024 03:23 PM)
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Don_Barrett
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AndrewL
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@Don_Barrett: Please head to Settings > Safety and emergency > Emergency SOS > Require swipe to call, and toggle this option on. After  you press the Side button 5 times, you'll need to swipe the Call button on the screen to call your emergency number, and this should prevent you from accidentally pocket dialling the number. 

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Don_Barrett
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Thanks but I have 'Require swipe...' on but it still dials a random number and today also took a screenshot - attached. It did not actually try to ring that number but I heard it bleeping in my pocket as it entered the numbers.

DonScreenshot_20240407_101722_Call settings.jpg

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Don_Barrett
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I would appreciate a response because I am fed up with this self-dialling - today I heard the police responding to an emergency call made by the phone in my pocket.

I have Accidental Touch Protection ON and Require Swipe to call ON. I don't know what else to do to avoid this annoyance. I have now had to set the Emergency call number to 000 to avoid 999 being called again.

Can anybody help, please?

Donbar

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