15-01-2024 12:55 PM - last edited 25-10-2024 11:19 AM
Hello,
I immidiately noticed the following issues after updating my Galaxy A53 5G # to One UI 6
Network
5G speed dropped from 12-24MBs to 300KBs max. 4G speed dropped from 4-6MBs to 200KBs max.
Ookla Speed Monitor speed result on 5G:
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MEGA speed on 5G:
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Turned on VoLTE after all this time and this is the result:
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Nevermind 😑
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Camera
Sometimes, 64MP photos are warped (16MP for comparison). Holding for photo or not was not the cause for this error.
16MP:
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64MP:
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Oh lord the front cam 🤢
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Same view (Panned a little) taken from the 16MP main cam:
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Fingerprint
Fingerprint does not light up randomly. I have to go to lockscreen and then use the fingerprint.
Slightest smudge now interferes with recognizing the fingerprint.
Battery
Idle (Display off) is improved.
Usage is worsened. That does not matter as I was already charging it at least twice a day anyway.
(Clarification: A53 5G battery is already bad that I have to charge the brand new device few times a day, after using facebook (lite app), whatsapp, instagram (non-lite app), light browsing (Firefox and Chrome), some calls (less than 30 minutes a day)
Further Bugs Noticed
Things I tried
Resetting Network Settings (Network, Bluetooth, and WiFi) - No impact
Resetting All Settings - No impact
Factory Resetting - No Impact
Clearing Cache Partition - UI lags are rare now
Do other users have these bugs? What are the fixes/ workarounds you found?
Why are there a concerning amount of bugs coming from the No.1 Android phone manufacturer, and why are they not yet fixed?
Thanks!
(Below devices were started being hyped by "influencers" about a month after the above ✨update✨)
Galaxy S24Galaxy S24+Galaxy S24 Ultra
2024.03.22 Update (OneUI 6, Android 14, 01 March 2024 security patch):
Network speed
It looks fine after this update. But I'll have to do more tests as I was inside a star hotel.
Network Update 2: It seems back to normal. Here are the speeds in "real world" for me: |
An area where network coverage is average-high (auto youtube quality is 480p):
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In an area where network coverage is medium-low (auto youtube quality is 240p)
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Camera:
Did not check 64MP. Might check later. (Honestly forgot as I stopped using it)
16MP and Ultra wide which I use are doing just fine.
Fingerprint:
Same issues are still there.
Battery Life:
It is much much worse now.
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Battery Update 2: Cleaned the Cache partition. Now battery life is back to its original useless self. |
Further Bugs Noticed
Overall, this has been an interesting security patch.
I have one more question though. How are you going to fix the phones that were bricked by your buggy update?
01 June 2024 security patch:
After noticing a speed drop, I decided to test again And compare with my J7 Max and P8 Lite. I used the same SIMs, and same APN settings.
Here are the results:
Airtel ISP (Tower is more than 500m away) | |
Hutch ISP (Tower is more than 500m away) | |
SLT-Mobitel ISP (The tower is less than 25m away) | |
I will be updating the cellular signal issues here.
BTW, WHY IS THE Galaxy A53 5G LOSING TO 7-YEAR OLD PHONES!?
All this makes me question Galaxy Buds3 ProGalaxy Buds3Galaxy S24 Ultra
15-01-2024 05:18 PM
17-01-2024 12:40 AM
I am new to OneUI and a world where giving out bugs and calling them ✨️updates✨️
So I'm afraid my expertise is little.
If it is possible, you could keep trying to hard resetting you phone:
18-01-2024 10:31 AM
We do thank you for bringing this to our attention @CountryGirl . As a Factory Reset hasn't helped, we would like you to send in a couple of error reports please. That way, we can get our Research and Development team to dive into the coding and get these sorted out for you.
When sending in an error report, make sure to recreate the issue first, then within 10 minutes, head to Samsung Members > Support > Error reports > Write a full description > Attach any screenshots or photos taken at the same time you recreated the issue > Down at the bottom select Attach System Log Data > Send > Set the phone to one side while the logs compile for sending.
18-01-2024 06:09 PM
Hi, I have exactly the same issue and Samsung France just told me to send it to the Repair center and to pay for them intervening. I am appelled about this reply. But do I have a choice ?
21-01-2024 10:05 AM
I'm afraid I couldn't find any fix or a workaround. Most phones are bricked or stuck in bootloops, so they have very little motiation to find a fix as well.
25-01-2024 06:43 AM
Sorry for the late reply.
Could you explain how someone sends an error report from a phone that they cannot access?
And if they have to fear losing data, functionality, or even the device itself when we update, what exactly is the solution/service Samsung provides in the first place?
25-01-2024 10:43 AM - last edited 25-01-2024 10:44 AM
Having reviewed our message here, we have realised the reply was to the wrong person. We do apologise for the confusion there. Our error report instructions were meant in reply to your post @RoBro007 , due to the couple of issues you have found following the update.
We always recommend backing up your data before performing a software update, just for those very rare occasions where complications arise and data is lost. Should the advice and steps given by our wonderful Samsung community not help with a device or product, contacting our Samsung experts is the next port of call. This can be done through Facebook, X or Instagram. We also have a Live Chat service on our website. We can also be contacted by telephone on 0333 000 0333 in the UK, and 0818 717100 in Ireland.
27-01-2024 06:51 PM
No worries.
As the first step, I did submit the network issue and camera issues through Members app. I posted here to see if anyone found any workarounds. But.. either they have 0 bugs or going through what @CountryGirl is goin through.
07-02-2024 08:43 PM
I am facing the same issues with my galaxy A53.. it's a shame that a big company as SAMSUNG didn't fix these bugs yet