A53 no network signal

[User41]

I have no network signal on my a53 since last week. I cannot make or recieve calls or use mobile data. I got a replacement sim from my network provider and nothing changed. Sim works perfectly in other phones. My husband has the same phone on the same network with no issues whatsoever. The only difference is he didn't install the update. I have tried all the resets etc.

Has anyone had the same issue and found a solution?

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Please would you perform a Reset MOBILE Network Settings on your device.

You won't lose any data and your network will update the APN for your device within a couple of seconds of completing the reset.

[User41]

I've already tried that and it didn't work

[Piper123]

Ok so would have been helpful to know what you've tried.

What else have you tried please

[BandOfBrothers]

I would suggest to send this as feedback via your Samsung Members App to Samsung directly. 

A Samsung Service Centre  / Samsung Experience Store can assess your phone. 

If i can be of any further help please don't hesitate to ask  😎