16-08-2022 04:13 PM
Hello, I have a A53 and inserted a second SIM. However it keeps on removing itself. I can use both SIMs but then one disappears. It can range from a couple of minutes to hours, but tends to be minutes. I can swap them around, the second SIM is always the one being missing/removed from the SIM list.
Is there anything I can do? The device is 2 months old, from Amazon.de.
Thanks in advance
16-08-2022 04:37 PM
Try cleaning the SIM contacts gently. You can also replace SIM, it is possible that the SIM is damaged. Last option is that the SIM drawer is corrupted - in that case you have to contact Samsung service.