20-07-2022 08:25 AM
I updated my phone yesterday and now I can't access anything that uses the fingerprint sensor.
On trying to access the fingerprints part in Settings I get 'fingerprint sesnor not working, if this keeps happening restart your phone'. restarting it doesn't work.
When I've tried to log into banking, the sensor bit that you put your thumb doesn't show and I now can't access any banking on my phone. Anyone else had this issue after updating?
last update was 19th july.
This is a massive ballache so any fixes appreciated.
20-07-2022 09:16 AM
20-07-2022 09:31 AM
20-07-2022 11:51 AM
did both, still not working I'm afraid. I can't even delete the fingerprint profile as the 'sensor not working' box pops up everytime I try and change anything. wish I hadn't updated it now. *****
22-07-2022 02:22 PM
Another elderly punk and same prob, doing my head in
24-07-2022 12:00 PM
07-09-2022 12:37 AM
Hello, just wondering if your issue has been fixed. I have held up applying the update because I worry about issues like yours.
08-10-2022 09:41 PM
do you have a leathercase with magnet to hold the phone in place. i have and when i take out the phone it works with fingerprint sensor....-
09-10-2022 05:32 AM
09-10-2022 08:21 AM