25-06-2023 10:38 AM in
25-06-2023 11:25 AM in
@n0stalgia: Please can you try pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts? This will perform a Soft Reset, and address any temporary software issues that might be a contributing factor. Don't worry, this won't affect your personal data or settings.
If the screen remains unresponsive then please head to samsung.com > Scroll to the bottom of the page, and check the 'Support' section to find the available contact channels, which you can use to reach out for further assistance.