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A52 5G restarts by itself after Android 12

(Topic created on: 15-02-2022 05:45 PM)
11693 Views
Xan4eto
Journeyman
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I have a lot of problems after Android 12 update.

The major one is the restart. I did 3 hard reset already and the last time I didn't restore anything from the backup and performed a clean installation of everything.

As you can see from the photos, the phone continue to restart in random situations, most of the time when it is not in use.

I upload only 2 of the restarts, but they are more than a ten already.

What do you suggest me to do? Is this a hardware problem after the update?

Screenshot_20220215-150926_Samsung Members.jpg

Screenshot_20220211-085722_Samsung Members.jpg

 

26 REPLIES 26
PedPerMon
Apprentice
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I'm experiencing the exact same problem under the same circumstances.  It cannot be a coincidence.   Galaxy A52 5G model SMA526B/DS.

Has Samsung officially acknowledged this issue at least? Have they said anything about it?

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KH777
First Poster
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My problem solved.

There was one app that was not compatible with Android 12. That was the one causing the crash of my phone. After I found that out, I uninstalled that app, restarted the phone, and the problem disappeared.

Good luck!

 

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Xan4eto
Journeyman
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Please share the name of the program.

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Vishth
First Poster
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I am also facing the same problem after Android 12update. The rate of restart is also increasing per day.

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Xan4eto
Journeyman
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5 days already passed since February security update. No restart since then.

A52 5G

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DKSquared
First Poster
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I'm seeing this exact problem with random restarts for a whole batch of new A52s 5G devices after the Android 12 update.

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Akis22
First Poster
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Have the same problem ...3 times per day ..random restarts ..

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Sir_Cleansalot
First Poster
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How did you find out which app was incompatible?

Having the same issue on a regular A52 (not 5G). 

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Mahmoud4567
Apprentice
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Bro, did vanished or what, share your solution or do not comment at all

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Mahmoud4567
Apprentice
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Still having it a52 , any solutions????

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