15-02-2022 05:45 PM in
Galaxy A SeriesI have a lot of problems after Android 12 update.
The major one is the restart. I did 3 hard reset already and the last time I didn't restore anything from the backup and performed a clean installation of everything.
As you can see from the photos, the phone continue to restart in random situations, most of the time when it is not in use.
I upload only 2 of the restarts, but they are more than a ten already.
What do you suggest me to do? Is this a hardware problem after the update?
15-02-2022 06:52 PM in
Galaxy A Series15-02-2022 07:16 PM in
Galaxy A SeriesAre you using 2 SIM cards like me?
Just asking to find the solution, because I don't want to send it to service for repair.
16-02-2022 09:02 AM in
Galaxy A SeriesToday tested the phone whit 1 SIM card and it restarts again. So, the problem is not the using 2 SIMs
16-02-2022 03:32 PM in
Galaxy A SeriesAlso have this issue with my A52. It is a single SIM card phone so it is not to do with the sim cards. Only started after that Android 12 update.
16-02-2022 05:11 PM in
Galaxy A SeriesIs your model also the first 5G edition with the Snapdragon 750 processor?
17-02-2022 08:25 AM - last edited 17-02-2022 08:32 AM ) in
Galaxy A SeriesI have the same problem. Galaxy A52 5G dual sim. Never ever had a problem until the Android 12 update.
Restarts are random. Phone is not damaged, all hardware and software in perfect working condition. Then after Android 12 update, restarts appear.
19-02-2022 01:54 PM in
Galaxy A SeriesSame problem here, A52 5G dual sim.
20-02-2022 12:18 AM in
Galaxy A SeriesA52 5G, updated to Android 12 a couple of weeks ago, phone restarted randomly 3 times since then.
Never happened before with Android 11 in over 6 months.
23-02-2022 06:16 PM in
Galaxy A SeriesSame problem here. 3 random restarts until now. Happens since Android 12 update. A52 5g