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Original topic:

A51 microphone and speaker issue after SW update 19thAug

(Topic created on: 04-10-2021 08:33 PM)
moobert
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Galaxy A Series

Hi folks,

after installing an update 19th August both micro and speaker are not working with all apps, solely the system sounds (incoming call, alarm eg) are normal.

Any idea?

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2 REPLIES 2
moobert
First Poster
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Galaxy A Series

Calling my landline from the A51 I can only hear a fax-like tone. Factory reset didn't help.

Google Play systemupdate 1stAug

Kernel 4.14.113-22145712  1 Thu Jul 15 10:33:20 +07 2021

Build RP1A.200720.012.A515FXXU5EUG3

SE for Android Status Enforcing SEPF_SM-A515F_11_0010 Thu Jul 15  10:47:55 2021

Software Version Service Provider

SAOMC_SM-A515F_OXM_DBT_RR_0014

DBT/DBT,DBT/EUX/DBT

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moobert
First Poster
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Galaxy A Series

Fax-like tone may be a feedback, so micro should be ok too

 

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