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Android 13 Microphone cracking after the software update

(Topic created on: 12-12-2022 08:31 PM)
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annadelrey
First Poster
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Dear Samsung,

I have updated my phone yesterday, 11.12.2022, to a new software version (android 13). I never had any problems with my phone but now my microphone (when I record voice messages) makes weird noises as if I am recording it from a basement. It cracks and the sound isn't smooth. I checked my speaker and it doesn't have any rubbish in it. Please, I kindly ask you to fix the problem. Maybe the kodek has errors or anything. My voice messages became awful since yesterday 

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BandOfBrothers
Samsung Members Star ★★
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Hi @annadelrey 

Can you run the diagnostic test tool in your Samsung Members App to see if anything is shown as an issue.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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