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Original topic:

A51 Continues to restart randomly.

(Topic created on: 27-11-2020 03:22 PM)
AB215
Journeyman
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Galaxy A Series

Problem with the phone restarting at random times still persists even after the most recent update. Anyone else experienced this issue, any fixes?

14 REPLIES 14
Rob1985
Helping Hand
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Galaxy A Series
have u got auto restart enabled in device care ? I have the samsung A51 and don't have this issue
AB215
Journeyman
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Galaxy A Series

Yes I have it turned off, multiple checks.

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Mitzzz999
Hotshot
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Galaxy A Series
I normally associate restarts with smartphones where there is too much going on in the background so it randomly reboots but I got a feeling you're not one of them that leaves multiple windows open and active in the background.
AB215
Journeyman
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Galaxy A Series

Yes, you guessed right. Always keep background apps to a minimum and always closing them after use. I'll monitor it more now you have mentioned it though.

AB215
Journeyman
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Galaxy A Series
Device only restarts when inactive/not in use.
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Carcharodon
First Poster
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Galaxy A Series
I have A70 and have the same issue. I am using phone so lightly no games no editing software etc. This problem has been started in last 2 weeks.
Rob1985
Helping Hand
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Galaxy A Series
I will try digging around the Internet if I find anything I will let u know as I have the a51 and if it happens to me atleast I will know how to resolve it has it happened just after a recent update?
AB215
Journeyman
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Galaxy A Series
Thanks. I've been having the issue since I got the phone back in August.
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Mitzzz999
Hotshot
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Galaxy A Series
sounds like a drag bud but I would back up what important data you have... hard reset the phone... restore your stuff then see how it goes. if its still happening then its a warranty job. just seen your comment where you said its happening from when you got it... back in August.

dunno if you got it from Samsung or your network but if its still happening I would contact one them... preferably Samsung.