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A51 Bluetooth won't connect

(Topic created on: 05-12-2020 02:36 AM)
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Scott27
First Poster

‎05-12-2020 02:36 AM

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My A51 doesn't find my Bluetooth headset where my Galaxy S5 has no issues with it. This sucks after buying, setting up the phone with version and transferring everything needed from my S5. What can I do short of returning it? 

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★

‎05-12-2020 05:28 AM

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You could clear the Bluetooth cache and data via settings,  apps, Bluetooth,  location and clear cache and then data if necessary.

 

Delete any previous pairings if there are any and then reset it back up.

 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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ecosse01
Voyager

‎05-12-2020 08:33 AM - last edited ‎05-12-2020 08:38 AM

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Unpair from the other phone, if they are still paired. Just incase this pairing is blocking another. Is there a way to delete/reset pairings on the buds?
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