A51 Bluetooth won't connect

Scott27 · ‎05-12-2020

My A51 doesn't find my Bluetooth headset where my Galaxy S5 has no issues with it. This sucks after buying, setting up the phone with version and transferring everything needed from my S5. What can I do short of returning it?

BandOfBrothers · ‎05-12-2020

You could clear the Bluetooth cache and data via settings, apps, Bluetooth, location and clear cache and then data if necessary.

Delete any previous pairings if there are any and then reset it back up.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

ecosse01 · ‎05-12-2020

Unpair from the other phone, if they are still paired. Just incase this pairing is blocking another. Is there a way to delete/reset pairings on the buds?