10-07-2020 10:13 PM
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Hi,
I've had my Galaxy A51 5G less than 2 weeks, bought direct from Samsung, whenever I connect to any WiFi networks I get download speeds of less than 5Mbps (usually less than 2). I have tried several different WiFi networks and several other devices on the same networks that all work as expected. Additionally the phone struggles to pick up nearby networks at times. Any suggestions?
10-07-2020 10:51 PM - last edited 10-07-2020 10:53 PM
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19-08-2020 09:30 PM
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I've just bought an A51 5G in France and I also have big issues with the WIFI 2.4G speed: very slow (< 3mbps just in front on the router, where my old A5 2017 is getting 60 mbps). Disabling 5G mobile network didn't help at all. Using the WIFI 5Ghz band seems ok. I also try to reset network settings but no improvment. Basically, WIFI 2.4G is useless: could it be a software/firmware bug or a physical issue with my phone?
20-08-2020 12:41 PM
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Some progress: I did a full reset of my A51 5G and no issue with the WIFI 2.4G at the beginning. After some time and many downloads, the slow WIFI issue came back. During this time, I also activated bluetooth. When I disable BT, WIFI 2.4G is getting better with random behavior. I guess there is an issue between the two. My firmware is A516BXXU1ATF3.
01-09-2020 09:53 PM
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Hope you get it sorted.
03-09-2020 03:22 PM - last edited 03-09-2020 03:24 PM
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I didn't try to disable mobile data. I will check. In the mean time, Samsung has just pushed a new firmware version A516BXXU2ATG2 for the A51 5G. It improves my WIFI 2.4 throughput: I wouldn't say that the problem is fully fixed but throughput is way way better than before.
15-11-2020 10:08 AM
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The A51 5G WIFI 2.4Ghz throughput issue for my A51 5G is still there: video call on whatsapp is not usable using wifi 2.4G: I made the test with several access points, and my other devices are working fine with it. In front of the access point, connection is shown as 19Mbits/s in wifi settings. Latency is an issue and not stable. Using wifi 5Ghz is going at 150Mbits/s without any issue. Using mobile connectivity is working well.
I tried the safe mode and first connection with wifi 2.4Ghz was working well but i was only once. Is my phone defective or is it a software/firmware issue?
The last firmware A516BXXU3BTJ1 didn't improve anything.

20-12-2020 03:15 AM
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I have the same problem !
02-01-2021 08:32 PM
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