12-06-2023 06:49 AM
Solved! Go to Solution.
13-06-2023 01:23 PM - last edited 13-06-2023 01:24 PM
@smoz58: To troubleshoot the issue, please head to the Clock app, tap on the Alarm tab, and check to make sure that your Alarm is toggled on from here. Furthermore, tap on the alarm itself to open it, then check to make sure that it is set to go off at the correct time, on the correct day(s), and ensure that your alarm sound is toggled on.
You should also try heading to Settings > Sounds and vibration > Sound mode, and select 'Sound'. Also, tap on 'Volume', and ensure that your Ringtone, Notification, Media and System sliders are at a suitable level. It is also worth checking Settings > Notifications > Do not disturb, and toggling this off if it is enabled. Alternatively, if you use Do not disturb during the night, then go to Exceptions > Alarms and sounds, and toggle on 'Alarms', so they will still sound while this feature is active.
Let me know if this helps.
13-06-2023 01:23 PM - last edited 13-06-2023 01:24 PM
@smoz58: To troubleshoot the issue, please head to the Clock app, tap on the Alarm tab, and check to make sure that your Alarm is toggled on from here. Furthermore, tap on the alarm itself to open it, then check to make sure that it is set to go off at the correct time, on the correct day(s), and ensure that your alarm sound is toggled on.
You should also try heading to Settings > Sounds and vibration > Sound mode, and select 'Sound'. Also, tap on 'Volume', and ensure that your Ringtone, Notification, Media and System sliders are at a suitable level. It is also worth checking Settings > Notifications > Do not disturb, and toggling this off if it is enabled. Alternatively, if you use Do not disturb during the night, then go to Exceptions > Alarms and sounds, and toggle on 'Alarms', so they will still sound while this feature is active.
Let me know if this helps.
14-06-2023 10:12 AM
14-06-2023 06:50 PM
That's great to hear, @smoz58!