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A50- fast charging not working

(Topic created on: 11-11-2019 03:29 PM)
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Abayomi
First Poster
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My phone fast charging is not working and I have buy a new charger too!! It's still same thing

10 REPLIES 10
CarlH
Moderator
Moderator
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Hi @Abayomi. Is Fast Charging enabled? This is found in Settings > Device Care > Battery > Fast Cable Charging. If it is, try charging your phone in Safe Mode. To activate this, restart your phone but whilst it's powering up, keep the 'Volume Down' button held until you reach the home screen. If done correctly, Safe Mode will be displayed in the bottom left corner. If your phone still isn't Fast Charging in Safe Mode, let me know.

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UmerMalik
First Poster
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I have checked fast charging is enabled 

It's also in safe mode but still it isn't charging fast

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ghuffo
First Poster
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Did you ever resolve this? My wife's A50 is only charging slowly (with the original charger that she has always used). It is less than a year old.


@UmerMalik wrote:

I have checked fast charging is enabled 

It's also in safe mode but still it isn't charging fast



@UmerMalik wrote:

I have checked fast charging is enabled 

It's also in safe mode but still it isn't charging fast


 

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Paulie24
Samsung Helper
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Have you gone into the device maintenance, which is available in the mobile device settings. It really useful, as a start to run a diagnostic alternatively you can always call the Samsung support team on 0330 726 7467 that can run through alternative options. Hope this will help
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Gourab1306
First Poster
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Still it showing cable charging. fast charging not working. please help me sir/madam

Paulie24
Samsung Helper
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I would also recommend, that you try charging from an alternative electrical socket. Often, we always use the same socket. Secondly, try a different charger as a test.

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Kaye1
First Poster
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@ghuffo wrote:

Did you ever resolve this? My wife's A50 is only charging slowly (with the original charger that she has always used). It is less than a year old.


@UmerMalik wrote:

I have checked fast charging is enabled 

It's also in safe mode but still it isn't charging fast



@UmerMalik wrote:

I have checked fast charging is enabled 

It's also in safe mode but still it isn't charging fast


 


 

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Kaye1
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My S8 stopped working and is now charing reallu slowley, I have purchased 6 new charges yet nothing.  The Samsung original charging plug appears to be completely dead.  I found this link on ather group which maybe of interest.  It appears to be a known fault

https://eu.community.samsung.com/t5/Other-Smartphones/S8-Fast-charge-stopped-working/m-p/473698#M168...

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Prabha Reddy
First Poster
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My A50's fast charging is not at all working from one week, I tried Changing original Samsung cables and adapters, but still it is showing cable charging... Kindly help me sir.

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