06-02-2022 09:50 AM
Hello, I wonder if anyone can help. I am trying to help my elderly mother with her Samsung A32 5G phone. She tells me that she is not seeing notifications for messages.
I have connected to her phone and can see that notification icons in the status bar are turned on. I think that the icon in the status bar is quite small for her to see and she is having difficulty swiping down to see the notifications.
My question is what happens if I turned that off? Would the notifications still appear on the screen?
The notification pop up style is set to detailed. Floating notifications are also turned on and set to Smart pop-up view but I'm not sure if they should be on.
I would just like the most user-friendly way (for an elderly person) for the notifications to appear on the screen for her to see and read them easily. Does anyone have any suggestions please? Thanks!
06-02-2022 10:04 AM
06-02-2022 10:06 AM
06-02-2022 10:18 AM
08-02-2022 02:13 PM
Thank you. This is a good suggestion. We do already have this activated though.
08-02-2022 02:14 PM
Thank you. I think the issue is more to do with the little notification icon at the top. However, I will take a look at this too as I'm sure a larger font will help with reading the messages.
08-02-2022 02:14 PM
Hi, which settings specifically do you mean? Thanks