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A23 camera problem

(Topic created on: 24-05-2023 11:05 AM)
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GillB1
Apprentice
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I'm having problems with the colours in photos taken on my A23. I need to take photos of book covers for my website and I need the colours to be accurate however the camera is changing them eg a bright primrose yellow is pale grey in my photo and a dull dark red has become bright.
I've done a few things recommended online such as turning off Scene Optimiser and auto HDR but it's made no difference at all.
Basically I want the photo colours to be exactly the same as the book colours not the colour the camera thinks I want.
I would be grateful for any advice.
Gill

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4 REPLIES 4
Pugs1957
Samsung Members Star ★
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It isn't possible as the camera doesn't see what the human eye can https://www.quora.com/Why-is-it-impossible-to-get-accurate-color-from-cameras
GillB1
Apprentice
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Thank you for your quick response. But surely there must be a way to get it closer ... changing bright primrose yellow to a pale grey/white can't be right. 
On my previous phone (Honor) it changed the shades of a colour slightly but not the entire colour.

Solution
Pugs1957
Samsung Members Star ★
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Hi. I would consider adjusting the white balance and see what happens https://r2.community.samsung.com/t5/Tech-Talk/White-balance/td-p/3873659
GillB1
Apprentice
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Thank you so much, that certainly makes a difference ... I can get the yellow to be yellow. It's a deeper yellow but at least it's not white/grey. It'll be annoying if I have to do it on every photo, but maybe I can use it only when the colours look really bad.