13-09-2020 04:30 PM
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Hi had this mobile 4 weeks now & can't shut it down have tried all I can find online & have reset it but no joy, anyone else having problems??

13-09-2020 04:47 PM
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@dragonet: If you swipe from the top of the screen to the bottom, can you see a power button symbol in the top right, above your Quick panel? If so, tap this symbol and select 'Power Off' from the on screen options to shut down the device. Alternatively, press and hold the Power button on the side of the phone to show the available power options.
15-09-2020 08:45 PM
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Hi AndrewL thanks for coming back & sorry for delay as I say in first post I've tried everything this included & the bloody thing will not shut down
