A55 app crash

[Paul2525]

Got a55 it's set up fine but chrome is crashing and shutting down constantly, cleared cache, un-installed it and re- installed it and still happening, running android 14

[johnz237]

Hi! Welcome to the samsung members community!

Just setup? Assuming you used smart switch?

Go to settings- apps- chrome- force stop- storage- clear data- clear cache

If this doesnt work
Clear cache partition
1. Turn off the device.
2. Connect To Computer, Press and hold the Volume Up key and then press and hold the Power key
3. When the Android Logo/Samsung Logo displays, release both keys.
4. Wait until the android system recovery menu options appear.
5. Press the Volume down key several times to highlight clear cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device

[Paul2525]

Thanks ill try that🙏

[Paul2525]

Just tried that and it's still happening, yeah it was smart switch,

[johnz237]

Go to store and make sure google is fully up to date.

If it is

People have had huge issues with SmartThings—not a lot, and very rare, by the looks of it. The main thing I would suggest is a factory reset and using SmartThings again, but unselecting apps and then adding those manually.

[Paul2525]

I'll try that thanks

[Greenmum1]

Have you updated the Google Play services app?

[Paul2525]

Yeah, was one of the first things I done mate,

[Paul2525]

Other browsers work ok, just not chrome

[Greenmum1]

Chrome 134.0.6998.135 are you on that version? If you've updated everything in both play store and Samsung app store, checked for general software updates and a google play system update in about phone, updated the Google play services app, updated the Google play store and everything everyone already suggested, then not got a scooby, sorry can't be of more help