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Original topic:

a20e won't now connect to the internet

(Topic created on: 26-07-2021 10:05 PM)
ChrisOT
First Poster
Options
Galaxy A Series

Since the last update, my a20e won't connect to the internet using mobile data. Has anyone else experienced this and is there a fix?

2 REPLIES 2
Mitzzz999
Hotshot
Options
Galaxy A Series
If you're a Vodafone UK customer then this issue has been common lately. You need new Vodafone APN settings put in your phone. You can do this manually or contact Vodafone... think you're better off manually doing it... probably be quicker.
BandOfBrothers
Superuser II
Superuser II
Options
Galaxy A Series

What if any pop up errors do you see when you try to connect to the Internet using Mobile Data @ChrisOT  ?

Try a soft reboot by turning your phone Off and On.

Make sure Mobile Data is still turned On in your phone's settings please.

Is this happening in one particular area or everywhere ?

Check your network providers masts via any available service checkers.

Please do check your Apn settings.

Do you see 3G  / 4G etc in your phone's status bar at the top ?

Try also going into Settings and search for Reset. Then reset your network connections.


Current Phone > Samsung Z Fold³ 5G.