19-10-2023 12:22 PM
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Hello!
I wonder if anyone can help, please?
I have an A10, but when I look for available Bluetooth devices I invariably get "No Devices Found".
Even though I am holding a Bluetooth device in the other hand, if I restart the A10 it will see the device.
I did manage to get the A10 to see my Audar E1 Smart watch yesterday. This morning, however, it will not see the watch again. In fact, I'm very lucky if it sees any Bluetooth devices at all, whereas my husband's Motorola G31 will find loads of devices within range. Is there an update to improve the Bluetooth connection of the A10 or is a new phone the answer?
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19-10-2023 01:39 PM
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@Cazcards: Are you making sure to place the Bluetooth devices in pairing mode so they're visible to your Galaxy A10? If so, please head to Settings > Connections > More connection settings > Nearby device scanning, and make sure that this is toggled on. Depending on your current Android version, you can also try heading to Settings > Apps > Tap the 3 lines to the right of 'Your apps' > Show system apps (toggle this on) > OK > Bluetooth > Storage > Clear cache.

19-10-2023 01:39 PM
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@Cazcards: Are you making sure to place the Bluetooth devices in pairing mode so they're visible to your Galaxy A10? If so, please head to Settings > Connections > More connection settings > Nearby device scanning, and make sure that this is toggled on. Depending on your current Android version, you can also try heading to Settings > Apps > Tap the 3 lines to the right of 'Your apps' > Show system apps (toggle this on) > OK > Bluetooth > Storage > Clear cache.
19-10-2023 04:54 PM
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Thank you, Andrew.
Changed all those settings and it saw the watch and connected.
