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My a71 seems to have weaker signal then newer samsungs

(Topic created on: 19-10-2023 11:20 AM)
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williamg209
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My family member has a a54 or something close and my other has a pixel and both have much better signal with o2 in the uk then my phone does I always have low bars and next to no 4g and they can both connect fine
3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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Run the diagnostic tool found in your Samsung Members App to see if that highlights anything @williamg209 

And you can reset the network settings found in your General Management section. 

Test your sim card in their phone as a process of elimination to rule out a sim card issue. 

Also a Samsung Service Centre can assess the phone. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Partita
Pathfinder
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Try factory restart.

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codeit4me
Journeyman
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We have a pair of the A54 5G
Had them two days and our old A71 makes them look stupid.
No signal strength at all. Phones straight out of the box.
Something not right with this 5G or the PHONE
Have we made a mistake by buying these two phones.....